Advanced Care
Proactive management, advanced protection, and hands-on support for practices that rely on technology every day
Proactive Management & Protection
Advanced Care is designed for practices that rely heavily on technology and want to reduce downtime, strengthen security, and prevent issues before they impact operations.
We proactively manage and protect your IT environment to help prevent disruptions before they impact your practice. Enhanced security, ransomware protection, workstation backups, and cloud platform management help keep your systems reliable and your data protected. When vendor support is needed, we coordinate with providers such as Dentrix, Ortho2, and other critical software vendors to help drive resolution and minimize downtime.
Advanced Care provides a proactive IT management and security framework—ideal for practices that need stronger protection, improved reliability, and reduced operational risk.
Proactive Management
We identify and resolve issues early, reducing slowdowns and helping prevent disruptions before they affect your team or patient care.
Advanced Protection
Advanced threat protection, clear security policies, and backup safeguards work together to protect your data and keep systems dependable.
Managed Applications
We take a hands-on role managing your cloud productivity tools and core business applications, keeping them secure and properly configured.
what’s Included?
Everything in Foundational Care, plus the items below:
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Ransomware Protection & Recovery
We go beyond basic antivirus, watching device behavior. Threats are identified, giving your business a better chance of stopping an attack before it spreads.
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HIPAA Compliance Controls
Your cloud tools are configured and maintained, not supported when something breaks. We manage sign-ins, access, and settings to keep your platforms secure, consistent, organized.
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Data Backup & Recovery
Important data stored on employee computers is backed up so it can be restored if a device is lost, damaged, or compromised. One failed workstation doesn't have to mean lost files or lost work.
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Proactive Workstation Support
Your workstations and laptops are regularly checked and maintained, not left alone until something breaks. This catches early warning signs before they turn into downtime or lost productivity.
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Clinical & Business App. Support
We help keep the specialized software your practice depends on scheduling, billing, imaging running smoothly, bridging the gap between your team, your vendors, and your day-to-day operations.
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Technology Health Report
Practice owners often lack a clear view of their IT environment's health and risks. Executive Reporting turns that into regular, business-focused insights for better decisions.
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Proactive Network Monitoring
Your network is watched closely so issues are identified before they become office-wide frustrations. We monitor switches, access points, and infrastructure to keep performance stable and consistent.
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Vendor Collaboration
When an issue involves your internet provider, a software vendor, or another third party, we manage the calls and follow through until it's resolved. Your staff stays focused on patients, not on hold.
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Domain Services Management
From email delivery to website accessibility, domain records play a critical role. We handle the technical details so your services remain connected, secure, and functioning as expected.
Why healthcare providers choose atlas
Built for Healthcare
We work exclusively with medical practices, so we already understand your workflows, systems, and compliance requirements.
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Local & Responsive
As a San Diego–based provider, we offer faster response times and more personal support than a remote call center.
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Enterprise Experience
We bring structured, enterprise-level IT practices to small offices without unnecessary cost or complexity.
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proactive,not reactive
We continuously monitor, maintain, and secure your systems to identify issues before they disrupt your practice.
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Book Your Advanced Care Plan
Ready to get started? Fill out the form and our team will reach out to set up your Advanced Care plan — proactive protection, security, and reliability, tailored to your practice.
ADVANCED CARE
STARTING AT $199/USER/MONTH*
For practices needing active protection, recovery, and healthcare security controls.
Advanced Care Is a Fit If
This tier is built for practices that rely on technology every day and want proactive protection, recovery readiness, and healthcare-grade security controls.