Foundational Care

Reliable day-to-day IT support built for small practices steady systems, essential protection, and a helpdesk your team can count on.

Book Your Foundational Care Plan

Ready to get started? Fill out the form and our team will reach out to set up your Foundational Care plan reliable monitoring, protection, and support, tailored to your practice.

FOUNDATIONAL CARE

Starting at $149/user/month*

Designed for small practices needing reliable

day-to-day support.

A Dependable IT Baseline for Everyday Practice

Foundational Care keeps your technology stable and current, so common problems are caught early and your team stays focused on patient care — not tech troubles. It combines proactive monitoring, essential protection, and responsive helpdesk support into one predictable monthly plan, giving smaller practices the reliable foundation every modern office needs to run smoothly.

Stability

Regular monitoring and patching keep systems current, so devices don't quietly drift into an unhealthy state.

Protection

Antivirus coverage and access controls give your practice a real security baseline, not an afterthought.

Support

A defined helpdesk channel means routine issues get resolved quickly, professionally, and without guesswork.

What's Included

Everything in Foundational Care

  • Business Continuity Leadership

    We help you prepare for, respond to, and recover from major disruptions setting recovery priorities, coordinating response efforts, and providing experienced leadership during high-pressure incidents.

  • Strategic IT Planning

    Regular technology reviews, budgeting guidance, and hardware replacement planning give your practice a clear roadmap, so decisions always come from a plan instead of constant emergencies.

  • Security Risk & Compliance

    We review security controls, identify potential risk areas, and guide how improvements should be prioritized supporting compliance efforts and protecting systems your practice depends on.

  • Advanced Security Monitoring

    We actively review system activity for signs of suspicious behavior or account compromise, going beyond automated alerts to catch real threats before they become larger disruptions.

  • Mobile Device Security

    The smartphones and tablets your staff use to access email and files are managed through centralized security policies, reducing risk from lost, stolen, or unmanaged devices.

  • Technology Lifecycle Management

    We track the age, warranty status, and replacement timeline of your equipment, planning upgrades before devices become unreliable for fewer surprises and more predictable budgeting.

  • Strategic Vendor Management

    We coordinate vendors, manage project timelines, and review technical recommendations so that larger technology initiatives stay fully organized, efficient, and clearly aligned with your long-term goals.

  • 24/7 Emergency Support

    For critical issues outside business hours, you have a path to urgent support. Outages and security incidents that can't wait get fast attention and quicker recovery.

Why Will You Choose Our Services?

Healthcare-focused, locally responsive, and built to scale with your practice here's what sets Atlas apart.

Built for Healthcare

We work exclusively with medical practices, so we already understand your workflows, systems, and compliance requirements.

01

Local & Responsive

As a San Diego–based provider, we offer faster response times and more personal support than a remote call center.

02

Enterprise Experience

We bring structured, enterprise-level IT practices to small offices without unnecessary cost or complexity.

03

Vendor-Neutral Advice

We don't push products or quotas. Every recommendation is based on what your practice actually needs.

04

Foundational Care Is a Fit If

This tier is built as a reliable IT baseline ideal for smaller practices that want consistent, predictable support without unnecessary complexity.