Foundational Care
Reliable day-to-day IT monitoring and support you can count on
A Dependable IT Baseline
Foundational Care is designed for businesses that need dependable IT monitoring and responsive support to keep systems running. This package focuses on maintaining stability, applying critical updates, and resolving issues as they arise—without the added layers of proactive management, backup, or advanced security.
We monitor your endpoints and apply essential patches to reduce common performance issues and vulnerabilities. Antivirus protection provides a basic level of defense against common threats, while core cloud productivity platform administration keeps your users, licensing, and essential cloud services functioning properly.
Our business-hours helpdesk is available Monday through Friday to assist when issues occur and restore operations efficiently.
Foundational Care provides a structured IT baseline—best suited for organizations looking to maintain operations while keeping costs controlled.
Stability
Regular monitoring and patching keep systems current, so devices don't quietly drift into an unhealthy state.
Protection
Antivirus coverage and access controls give your practice a real security baseline, not an afterthought.
Support
A defined helpdesk channel means routine issues get resolved quickly, professionally, and without guesswork.
What's Included?
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System Monitoring & Patching
We watch your workstations for early warning signs failed services, low disk space, devices that stop reporting and apply vendor updates that close security gaps. It's a habit that reduces downtime.
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Workstation Hardware Maintenance
When a workstation won't start or a hard drive begins to fail, we help confirm the cause and coordinate repair or replacement. One failing device doesn't have to turn into days of lost productivity.
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Network & Wi-Fi Support
Slow internet, dropped connections, and weak Wi-Fi coverage rarely have obvious causes. We methodically narrow down whether it's your equipment, cabling, or provider, so you get a real fix instead of guesswork.
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Managed Antivirus Protection
Antivirus works quietly in the background — scanning files, monitoring activity, and blocking harmful software before it runs. It's a foundational safeguard that gives every workstation a stronger starting point.
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Core Cloud Productivity Mgmt.
We handle the admin behind your email, storage, and collaboration tools creating accounts, assigning licenses, and resolving access issues. The platforms your team relies on stay available and organized.
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User Account & Access Management
Password resets, account updates, and role-based access changes are handled quickly, so a locked account never stalls your day. Every person gets exactly the access their role requires.
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Business Hours Helpdesk (M–F, PST)
From a failed sign-in to an unresponsive printer, your team has a defined place to turn during standard operating hours. Issues are resolved in an organized way, not through ad hoc fixes.
Why Healthcare Providers choose Atlas
Built for Healthcare
We work exclusively with medical practices, so we already understand your workflows, systems, and compliance requirements.
01
Local & Responsive
As a San Diego–based provider, we offer faster response times and more personal support than a remote call center.
02
Enterprise Experience
We bring structured, enterprise-level IT practices to small offices without unnecessary cost or complexity.
03
proactive,not reactive
We continuously monitor, maintain, and secure your systems to identify issues before they disrupt your practice.
04
Book Your Foundational Care Plan
Ready to get started? Fill out the form and our team will reach out to set up a Foundational Care plan tailored to your practice.
FOUNDATIONAL CARE
Starting at $149/user/month*
Designed for small practices needing reliable
day-to-day support.
Foundational Care Is a Fit If
This tier is built as a reliable IT baseline ideal for smaller practices that want consistent, predictable support without unnecessary complexity.